Step 1.
Please backup any data before you start. And then check the backup is ok.
Step 2.
You will need to know what the product is for your phone. You will find this on the label inside the battery compartment. It is a seven digit number and will start with 05*****
Step 3.
You will need to down load Nemesis Service Suite (NSS) V 1.0.38.15. It is free (not even a trial period) and can be download from HERE
You do not need the Nokia Tool. Just download Nemesis Service Suite Beta 1.0.38.15 (zip file,6.95 MB)
Step 4.
Unzip the file and run the install.
Step 5.
Connect your N97 to your PC, and select Nokia Suite, this will not work on Mass Storage mode. But you must close Nokia Suite on your pc if it is running.
Click on the magnifying glass to scan for your phone. It should pick it up in a few seconds.
Step 6.
Once you phone has been detected, please select the Phone Info button, and then the scan button.
If you see a message "Scan for product Error!" please reconnect your phone making sure you select PC Suite. Not Mass Storage.
Step 7.
Once your phone details are in the Details/Information view plane, then enter the new product code you want to use in the Product Code field, and tick the Enable box.
For the list of codes, please see the end of this stepthru.
This is what NSS should look like before clicking on the Write button. Please do not use any other options or buttons! I haven't tested them.
Step 8.
With your new product code entered and the enable box ticked, select the Write button below the enable boxes.
After a few moments the job will be done. You will see the message "Write new values....Done"
You can now close NSS, and run the NSU and it should pick up V12 to install. Once installed, your phone will restart.
If your phone doesn't restart, or you are not happy with the way it is performing after, then please follow the spinlala post to do a hard reset.
Extra! Since posting this, some people have experienced lines and flickering screens. Do not panic, simply follow the hard reset and it will start again correctly.
HARD RESET DETAILS HERE!
Your phone should retain all your personal data on it, including any security PIN's you have setup.
Once this is done, you can repeat the above process and enter your original product code. This will not affect the upgrade at all.
Please, Note if you use Nokia Push email, you will need to revert back to your original product code to use your previous email settings. And any other account associated with your hand set, ie OVI etc.
Also if you have to return the phone for any warranty claims, you should make sure you have the original code set.
Here is a link to the codes. DOWNLOAD HERE
For people like myself in the UK, you can use the european code 0570817:RM-505_EMEA_EURO_QW1 Black. This worked for me.
Please note there may be more recent updates for your country, so try a Google search for your country N97 product code.
Well that is it, I have done this three times now to make sure, and it worked everytime.
*Please reply here and let me know if it work. If not, reply with what happened.
*Please do not PM me with problems, but reply here as your problem and fix can be seen by others who may have the same issues thanks.
Please backup any data before you start. And then check the backup is ok.
Step 2.
You will need to know what the product is for your phone. You will find this on the label inside the battery compartment. It is a seven digit number and will start with 05*****
Step 3.
You will need to down load Nemesis Service Suite (NSS) V 1.0.38.15. It is free (not even a trial period) and can be download from HERE
You do not need the Nokia Tool. Just download Nemesis Service Suite Beta 1.0.38.15 (zip file,6.95 MB)
Step 4.
Unzip the file and run the install.
Step 5.
Connect your N97 to your PC, and select Nokia Suite, this will not work on Mass Storage mode. But you must close Nokia Suite on your pc if it is running.
Click on the magnifying glass to scan for your phone. It should pick it up in a few seconds.
Step 6.
Once you phone has been detected, please select the Phone Info button, and then the scan button.
If you see a message "Scan for product Error!" please reconnect your phone making sure you select PC Suite. Not Mass Storage.
Step 7.
Once your phone details are in the Details/Information view plane, then enter the new product code you want to use in the Product Code field, and tick the Enable box.
For the list of codes, please see the end of this stepthru.
This is what NSS should look like before clicking on the Write button. Please do not use any other options or buttons! I haven't tested them.
Step 8.
With your new product code entered and the enable box ticked, select the Write button below the enable boxes.
After a few moments the job will be done. You will see the message "Write new values....Done"
You can now close NSS, and run the NSU and it should pick up V12 to install. Once installed, your phone will restart.
If your phone doesn't restart, or you are not happy with the way it is performing after, then please follow the spinlala post to do a hard reset.
Extra! Since posting this, some people have experienced lines and flickering screens. Do not panic, simply follow the hard reset and it will start again correctly.
HARD RESET DETAILS HERE!
Your phone should retain all your personal data on it, including any security PIN's you have setup.
Once this is done, you can repeat the above process and enter your original product code. This will not affect the upgrade at all.
Please, Note if you use Nokia Push email, you will need to revert back to your original product code to use your previous email settings. And any other account associated with your hand set, ie OVI etc.
Also if you have to return the phone for any warranty claims, you should make sure you have the original code set.
Here is a link to the codes. DOWNLOAD HERE
For people like myself in the UK, you can use the european code 0570817:RM-505_EMEA_EURO_QW1 Black. This worked for me.
Please note there may be more recent updates for your country, so try a Google search for your country N97 product code.
Well that is it, I have done this three times now to make sure, and it worked everytime.
*Please reply here and let me know if it work. If not, reply with what happened.
*Please do not PM me with problems, but reply here as your problem and fix can be seen by others who may have the same issues thanks.
